Support

Open search

Auto Screen timeout (Prime Video)

Highlighted
First Poster

While watching videos on Amazon prime (app) the screen is going auto timeoff and I have to constantly having to touch screen to watch videos. Do any one having the same issue?

2 REPLIES 2
Highlighted
First Poster

Yes. This happens to me too.

Highlighted
Beta Moderator
Beta Moderator

Hey @sudheerk@Kooppa 

 

If this error continues to occur, do not hesitate to send us the information about the error through the Samsung Members application :thumbs-up-sign-emoji-modifier-fitzpatrick-type:. Thanks to your help, our developers will be able to fix possible errors and the final version can be released as soon as possible :smiling-face::ok-hand:.