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Phone reboot

(Topic created on: 3 weeks ago)
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drunkey
Student
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Hello, I have been very satisfied with One UI 8 until today. My phone, with 20% battery remaining, suddenly stopped working while I was using it. The screen froze, and I was unable to open any apps or restart the device. After approximately 10 minutes, I managed to restart it, and the problem hasn't recurred. I hope this was simply a software glitch and will not happen again.

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Solution
arianwen27
Black Belt 
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Press this and let samsung know. It'll send loads of logs and system data so they can figure it out and hopefully fix it in the next update 5TOp59mFrK.png

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Solution
AnnaMaz
Beta Moderator
Beta Moderator
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Hello @drunkey,

Thank you for reporting! Kindly submit an error report via the Samsung Members app for further analysis by the developers. 

Have a good day!

Have a good day! ☀️

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3 REPLIES 3
Solution
arianwen27
Black Belt 
Options
Press this and let samsung know. It'll send loads of logs and system data so they can figure it out and hopefully fix it in the next update 5TOp59mFrK.png
Solution
AnnaMaz
Beta Moderator
Beta Moderator
Options

Hello @drunkey,

Thank you for reporting! Kindly submit an error report via the Samsung Members app for further analysis by the developers. 

Have a good day!

Have a good day! ☀️
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drunkey
Student
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I have submitted an error report. Hopefully, they will pick it up. Thank you @AnnaMaz
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