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No phone call audio

(Topic created on: 24-10-2021 06:53 PM)
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Dadou1
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Is anyone else finding that when receiving or placing calls, even though the call connects, there is no audio and the other party cannot hear either? 
It's happened a few times both 1st and 2nd beta...
Reported via the feedback section... 
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5 REPLIES 5
cutitas
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It happens sometimes to me s21 ultra
MartynaK
Beta Moderator
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@Dadou1

Have you tried to clear cache of the Phone app and then reboot your phone?:hand-with-index-and-middle-fingers-crossed:

Thank you for having reported the issue 😊.

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Dadou1
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Thanks @MartynaK
Indeed, cleared cache since and occurred on the beta 2 since.
Will try again on beta 2 to clear cache
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Dadou1
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@MartynaK... The call issue is still there on the latest beta...
Not sure if it's related to the watch I use (with LTE) or Bluetooth, but I lose call audio capability Every, recovers after reboot.
I raised tickets on first and second beta, just for info...
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Dadou1
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In case anyone from Samsung reads these... The issue is still present in the subsequent official releases... Driving me mad, even after a hard reset
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