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Fingerprint scanner

(Topic created on: 05-09-2022 11:31 PM)
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lurch2069
Apprentice
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I've been having slight problems with the fingerprint scanner sometimes not picking up my fingerprint and also it's now slightly off centre with the beta version anyone else have the same issues I'm using samsung s21 ultra 
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4 REPLIES 4
GoanGeek
Samsung Members Star ★
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I believe someone else mentioned it as well.


Just try a simple phone restart
Or
Do A wipe cache.
AnnaMaz
Beta Moderator
Beta Moderator
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Hello @lurch2069 ,

Yeah,  some users experience fingerprint issues during Beta unfortunately 😔 Please try what @GoanGeek suggested, if nothing changes please report this through Samsung Members app so the developers can take a look 😉 They are informed of the issue, but the more reports the better for troubleshooting.

Have a good day!

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acide
Journeyman
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None of them worked
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acide
Journeyman
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Does changing screen resolution changes your fingerprint position? Give it a try !
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