lurch2069
Apprentice
05-09-2022 11:31 PM
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I've been having slight problems with the fingerprint scanner sometimes not picking up my fingerprint and also it's now slightly off centre with the beta version anyone else have the same issues I'm using samsung s21 ultra
4 REPLIES 4
GoanGeek
Samsung Members Star ★
06-09-2022 06:55 AM
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I believe someone else mentioned it as well.
Just try a simple phone restart
Or
Do A wipe cache.
Just try a simple phone restart
Or
Do A wipe cache.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
AnnaMaz

Beta Moderator
06-09-2022 10:58 AM
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Hello @lurch2069 ,
Yeah, some users experience fingerprint issues during Beta unfortunately 😔 Please try what @GoanGeek suggested, if nothing changes please report this through Samsung Members app so the developers can take a look 😉 They are informed of the issue, but the more reports the better for troubleshooting.
Have a good day!
Have a good day! ☀️
acide
Journeyman
10-09-2022 11:02 PM
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None of them worked
acide
Journeyman
20-09-2022 02:11 PM
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Does changing screen resolution changes your fingerprint position? Give it a try !
