Failed alarms

[Gav4b]

Has anyone had there alarms not going off when phone is on charge was late for work this morning after my preset alarms didn't go off 

[DianDD]

That's not fun; however, I have never had this problem....

[Ventor]

@Gav4b Hello, go to Applications and look for the Clock App.Click on Notifications and you will see the alarm notification settings screen.In each type of alarm you can set Alert, or Silent. Verify that they are in Alert.
If the problem persists in Storage - delete the cache and data of the Clock app. Greetings.

[Gav4b]

Thanks for the reply yeah i checked that only seems todo it when phone is on charge its a weird one

[MartynaK]

@Gav4b,

Please, clear cache of the Clock app and restart your phone. If that won't help, report the problem via the Samsung Members application attaching log file immediately after the issue occurs .

[Juli3n]

Is this bug repeatable or did it just happen once? Haven't personally came across this one.

[Gav4b]

It happened again this morning so was late for leaving to drive to London

[KalEl84]

Download Google's clock app from the play store and set both a few minutes apart just to be on the safe side.

[Gav4b]

I've downloaded google clock so hopefully this will work as for some reason the Samsung one isn't working at all thanks