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Device Care/Chrome

(Topic created on: 25-10-2023 07:53 PM)
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Evergreen9
Pioneer
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I am facing a problem with "Device Care" after 7th Beta Update. Today I installed 8th beta update but it hasn't fixed it. 
How can I fix *the Google Chrome" issue?

Thx


image


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6 REPLIES 6
maodaa
Voyager
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That chrome is installed in secure folder. You can try to remove the data from there.
Normally I disable/uninstall this app.
Evergreen9
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Thank you. I dont have "Chrome" in the secure folder. I have deleted all of Chrome data but this error is not going away.
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Juli3n
Big Cheese
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It strange that it's showing a chrome with that secure folder icon then.
MartynaK
Beta Moderator
Beta Moderator
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@Evergreen9

Have you tried clearing cache of the Google Chrome app?

If that doesn't help, please report the problem via the Samsung Members app attaching above screenshot and log files :hand-with-index-and-middle-fingers-crossed:.

Evergreen9
Pioneer
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Yes, I cleared the data but still it's not fixed. Couldn't uninstall Chrome
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Evergreen9
Pioneer
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I have disabled the Chrome and it has fixed the error. Screenshot_20231026_125914_Device care.jpg
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