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Calls

(Topic created on: 23-01-2025 06:06 PM)
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Mombasaboy
Explorer
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I can't make calls , Internet and texting is fine . Is this a network issue, or could it be because of the new software. 
4 REPLIES 4
Richmar83
Helping Hand
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It isn't anything to do with the Beta software. Calls function is core and probably is one of only a few items that won't be touched for releases but will be tested as standard.
Is it SMS messaging or RCS messaging that's still working? If it's RCS then that uses a data connection rather than a network provider connection over which SMS messages are delivered. So if youre getting RCS messages and Internet then it would point to a network issue.
- Check SIM is enabled and that you've got signal.
- restart handset / switch flight mode off and then back on as this will force the handset to re-establish network connection.

If you're getting SMS then likely that you may have got call blocking turned on. Check
Call settings -> supplementary services -> Call blocking, and turn any blocks off.

In answer to your other question re. Battery life. I'd suggest clearing the system Cache (plenty of guidance on here and Google on how to do it). This may also resolve the call issues.
MickBurton
First Poster
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I'm have the same issue both my S25 and S24 on different networks have stopped allowing calls in and out
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Juli3n
Big Cheese
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You have an S25 already 😮
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AnnaMaz
Beta Moderator
Beta Moderator
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Hello @Mombasaboy,

Thanks for reporting! Please also send an error report through Samsung Members app so that the developers can take a look at what may be the cause 

Have a good day!

Have a good day! ☀️
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