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Wifi speeds to Samsung M31

(Topic created on: 12-02-2023 10:26 AM)
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BigD93
Journeyman
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My router (VM) has 260mbps download and 26mbps upload speeds. Testing my 2x M31 mobbies using Analiti or Ookla, l can only achieve download speeds of circa 130mbps (upload is 26mbps). This has only happened recently. Any ideas anyone how l can achieve max download? I have tried various options such as router/mobbie reboots and forgetting network. Thanks
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4 REPLIES 4
MNas04
Helping Hand
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Hi this would depend which wifi bands the phones hardware support. I'd suggest you contact Virgin Media for more information as they would know it better!
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BigD93
Journeyman
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Thanks. I'll contact VM.
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SocietyGirl
Community Manager
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You'll only get the top speeds if plugged in via cable. The speed is affected by distance, interference and other devices on the network.


Say hi to us on socials -  @SamsungUK


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BigD93
Journeyman
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Thanks again. I understand and I'll pursue with VM. I monitor the speeds closely and think ISPs are overselling their wifi service! I have achieved 260mbps on my Samsung a few (very occasional) times. Process of elimination suggests VM as the 'culprit' of my slow wifi speeds. Samsung Community has been very helpful. Cheers.