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Original topic:

When I plug my headphones into my j3 it turns off anybody know anything about that

(Topic created on: 18-03-2020 07:57 PM)
Da21
Apprentice
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Other Smartphones

🖖🖖🖖🖖🤘

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CarlH
Moderator
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Hey @Da21. Are you using the earphones that came supplied with your J3? Do you have any other ones you can test on your phone? Can you also confirm that the software is up to date? 

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Da21
Apprentice
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Other Smartphones
now they ain't they are plugs that came with it and I have another set of earplugs that I've tested it with in the phone still stops working

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CarlH
Moderator
Moderator
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Are you using the stock music app or an app such as Spotify?

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Da21
Apprentice
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No I was using one of the HD movie apps off of Google Play

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CarlH
Moderator
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Does the issue occur when using the stock music app?

 

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Da21
Apprentice
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This happens when I'm just sitting around whether I'm using an app or not I plug it in and the phone. I unplug it and the phone comes back on

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