β10-03-2020 06:06 AM in
Other Smartphonesπππππ€
Solved! Go to Solution.
β10-03-2020 12:04 PM in
Other SmartphonesHey @Da21. Are you using the earphones that came supplied with your J3? Do you have any other ones you can test on your phone? Can you also confirm that the software is up to date?
β18-03-2020 04:45 PM in
Other Smartphonesβ18-03-2020 06:57 PM in
Other SmartphonesAre you using the stock music app or an app such as Spotify?
β18-03-2020 07:18 PM in
Other SmartphonesNo I was using one of the HD movie apps off of Google Play
β18-03-2020 08:36 PM in
Other SmartphonesDoes the issue occur when using the stock music app?
β18-03-2020 09:56 PM in
Other SmartphonesThis happens when I'm just sitting around whether I'm using an app or not I plug it in and the phone. I unplug it and the phone comes back on