10-03-2020 06:06 AM
🖖🖖🖖🖖🤘
Solved! Go to Solution.
10-03-2020 12:04 PM
Hey @Da21. Are you using the earphones that came supplied with your J3? Do you have any other ones you can test on your phone? Can you also confirm that the software is up to date?
18-03-2020 04:45 PM
18-03-2020 06:57 PM
Are you using the stock music app or an app such as Spotify?
18-03-2020 07:18 PM
No I was using one of the HD movie apps off of Google Play
18-03-2020 08:36 PM
Does the issue occur when using the stock music app?
18-03-2020 09:56 PM
This happens when I'm just sitting around whether I'm using an app or not I plug it in and the phone. I unplug it and the phone comes back on