When my phone is locked and screen is off and I receive a call on WhatsApp, it rings but the screen remains off. How can I make WhatsApp turn on the screen to show the incoming call screen ?
Phone: Samsung GalaxyA50 - SM-A505F/DS
WhatsApp Version 2.19.69
Always On Display is enabled. Disabling it makes no difference.
I have tested the behaviour with Skype, Facebook - these apps DO turn screen on for incoming call.
Thanks Andrew. I would also like to add. Turning off "Put app to sleep" worked on my S9. Settings -> Device Care -> Battery> WhatsApp -> Turn off Put app to sleep.