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Original topic:

Update

(Topic created on: 14/04/21 12:09)
Mich6619
New Member
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Other Smartphones
Why since the last update am I unable to watch certain programmes on my amazon prime or have account ?
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2 REPLIES 2
BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

Perhaps try the following @Mich6619 

 

  • Log out of the app and re log back in.
  • Check the settings and preferences settings of the App.
  • Delete the App from your device and from your mylibrary in the Playstore.
  • Clear the cache and if necessary the data in the app via Settings, Apps, choose the app, Location,  Clear Cache. Clear Data.
  • Let the app developer know your expecting issues.




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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antikythera
Overseer
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Other Smartphones
Since the last update of what? The phone or the Amazon app? As well as trying what @BandOfBrothers says make sure the Amazon app is up to date as well via Google Play Store》My Apps & Games 》Updates.

However, deleting from your Play Store Library is not necessary
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