I stopped using Samsung Galaxy phones for almost 2 years. I love the operating system, but I'm sick of paying hundreds of dollars for a phone then having to cover it with so much protective gear it's basically half the functions work only to have minor drop and the screen shatter. This is ridiculous and we the people are tired of it. So I bought another one hoping yall cared enough about your customers to fix this but nope one week In with a case and screen protector minor fall and my screen busted. I'm going to campaign against all phone companies and bring forth legislation any state I can and lobby against phone companies making them responsible for poorly designed phones that can't stand up to a minor fall even with a case. This is robbing the consumer and must stop
I agree that it is more of an issue with iphones, though obviously happens with Android devices as well. With modern large glass touchscreens maybe a bit more fragile and more of a risk. see this article https://www.lifewire.com/how-touchscreens-make-smartphones-less-durable-5176605 Nonetheless consumers can be careless and you need to take proper care of your Devices. I have never smashed a screen either and had mobiles devices for some time!
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .