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Original topic:

unfortunately email has stopped

(Topic created on: 18-09-2017 10:28 AM)
mavricmouse
First Poster
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 getting the error message "unfortunately email has stopped"

tried re doing email account, clearing down cache, etc 

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1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Hi @mavricmouse

 

May I ask which email app your using ?

 

If the stock email app then as a process of elimination can you perhaps try a 3rd party one ?

 

You could try clearing the system cache by turning off the phone and then follow a set of button pressess that takes you into the phone file system. 

 

As a last resort create a back up and factory reset. 


Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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