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Original topic:

Unable to make calls or send texts

(Topic created on: 22-08-2017 01:19 PM)
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Daryn
First Poster
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I have just got the new Samsung 8 and have followed setup instructions but I can't send texts or make calls although it says my sum is ready to go any suggestions anyone ?

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BandOfBrothers
Samsung Members Star ★★
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Can you as a process of elimination to rule out your sim card that maybe at issue try it in another phone. 

 

Does your Networks name show up on the phone at all ?

 

Also check any network mast checker page to ensure it's not the networks masts at issue. 

 

Are you also able to try another sim card in the phone. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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