Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Two phones linked?

(Topic created on: 08-04-2023 05:47 PM)
Ericsdaddy
First Poster
Options
My husband and I have J13 phones on Vodafone, same account. When we changed my phone and transferred data, all his came to my phone and mine disappeared. Now my phone is kinked to his Samsung account. Can I somehow revert without losing anything? If I try to back up it only recognises his Samsung account or his One Drive. Any clues without factory reset? Thanks 
0 Likes
12 REPLIES 12
BaronDigo
Helping Hand
Options
How did you transfer data from your old phone to your new phone? What sort of data did you transfer?
0 Likes
Ericsdaddy
First Poster
Options
Smart switch. Contacts. WhatsApp. Nothing crucial, trouble is the phones are now udingvtge same Samsung account!
0 Likes
Ericsdaddy
First Poster
Options
Using the
0 Likes
Ericsdaddy
First Poster
Options
Interesting that I'm the husband and I got notification of Barondigo's comment but I couldn't reply so Samsung must recognise different devices. So can we take me off one phone and set up a Samsung account in wife's name with her email?
0 Likes
Ericsdaddy
First Poster
Options
And now it has changed wife's nickname to mine. Gawd.
0 Likes
BaronDigo
Helping Hand
Options
Ah yea you can remove your account in the new phone and add her account
0 Likes
Ericsdaddy
First Poster
Options
Brilliant. We'll have a go. Thanks for your time. Cheers.
0 Likes
BaronDigo
Helping Hand
Options
No problem
0 Likes
-Robot-
Samsung Members Star ★
Options
You have to confirm the phone sending and receiving when using smart switch, did you mix up the two phones?
0 Likes