When I plug in headphones to my Galaxy 7 Edge I get sound but the volume up / down and mic function doesn't work. I've checked with two pairs of headphones and get the same issue. Is my phone faulty or needing an update of some sort? Please advise.
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Current Phone ~Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+ Samsung One Ui 3.1/ Android 11.
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