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Still didn't get Android Pie update for Galaxy Note 8

(Topic created on: 19-06-2020 07:24 PM)
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cab123
Journeyman
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Hi there! Android Pie update with new One UI shell from Samsung was released in february 2019. Today is 13th july 2019 and I still didn't get that update. Phone tells that all new software updates already installed. I bought UK-version of phone and living and using it in Russia. I suppose, that's the reason. So, can you please give me an advice? Please do not tell to use Smart View desktop application for update, because i'm using Mac, not Windows. Thanks in advance!

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12 REPLIES 12
BandOfBrothers
Samsung Members Star ★★
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Yes that's the issue sometimes with an imported phone that's being used in a country it wasn't released to be used in @cab123 

 

There are software programmes designed to help with updating a phones software.

 

Check some out in......

 

xda-developers.com/update-firmware-any-samsung-phone.

 

SmartSwitch has Mac and Windows versions.

 

■ Samsung-smart-switch.

 

Can you download the phoneinfo app from Playstore and look at the csc code and tell me what it says please. 

 

Best practice is to update via the phones own software update section.

 

However you could pop over to the xdadevelopers site and look at other options.

 

Disclaimer....

 

A person trying to put a Custom Rom on to their phone need to be aware this could in some cases render the phone unstable and or unusable.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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cab123
Journeyman
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Hello!

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BandOfBrothers
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You're very welcome @cab123 

 

As I said in my initial reply an imported phone can have issues with updates.

 

It's upto you if you wish to look into the other options.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
cab123
Journeyman
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Hi there. I've manually updated the firmware to Android 9.0 Pie with One UI. For that:

1. I installed Samsung Firmware Update Checker app to my Note 8 from Google Play. This app showed me the current latest firmware for my smartphone and gave a download link.

2. I downloaded the firmware via the link on the computer. Then I installed the Odin software on computer (I have to used Windows-machine, because there is no Odin for other platforms). Then I installed Samsung USB-driver. Connected the smartphone cable to the computer and flashed it.

Now I have Android 9.0 Pie with One UI on my Galaxy Note 8.

I hope this helps others.

 

P. S. The problem was in that I didn't get the OTA-update because the phone was purchased in UAE and used in Russia.

Jay93Gz
First Poster
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Could I have that link please? Having trouble updating to OneUI

MystaMagoo
Pioneer
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@Jay93Gz wrote:

Could I have that link please? Having trouble updating to OneUI


Just be aware that android pie no longer has call recording available!

samsung has removed it!

CarlH
Moderator
Moderator
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Hey @MystaMagoo, Google removed this feature from Android due to GDPR in 2018. 

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MystaMagoo
Pioneer
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@CarlH wrote:

Hey @MystaMagoo, Google removed this feature from Android due to GDPR in 2018. 


Hi @CarlH

Google removed 3rd party access.

Samsung removed native access.

Thailand rom has it active/enabled.

Indian rom has it active/enabled.

UK rom has it disabled.

All 3 use the same rom.

So samsung enables/activates it for different countries.

 

Do not blame it on anything else than what it is.

Discrimination against certain countries.

 

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Sarthak0312
First Poster
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Hey, I have been facing the same issue. I am scared of flashing because i haven't done that ever and I dont want to brick my phone. My csc says CSC: N950FOXM3CRC1. Can you please help?
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