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software update

(Topic created on: 14-01-2021 10:25 PM)
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racoongirl
First Poster
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I have a samsung a41, last software update was in november. For a few days it has been popping up with an update but when i try to install it fails. Heeeellllppppppp
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2 REPLIES 2
Steven9761
Troubleshooter
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open SETTINGS, browse to DEVICE CARE. In device care, if you do not see 100 in that window, click on the blue button bar to optimise your phone. Once it has optimised, you should see a list below there, with reference to MEMORY. This tells you how much ram you can free up. Once you've done all that, try updating again.
BandOfBrothers
Samsung Members Star ★★
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Make sure you have enough internal storage and also try on Wi-Fi or Mobile Data Connection @racoongirl 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "