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Original topic:

Smart View Audio Issue

(Topic created on: 03-01-2019 04:24 AM)
Randle
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Other Smartphones

So my Note8, previously worked fine when I did the Smart View to my Samsung TV. But now it’s having an Audio Issue. Anytime I connect my Phone to the TV, no audio plays. The video will play, but absolutely no audio. 

 

Ive updated my Phone Software, Apps have all been Updated, restarted Network Settings, restarted Phone.. pretty much everything I could think of. 

 

Is there anyone that can help me?

73 REPLIES 73
dragracinprincess
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Screenshot_20220313-172324_Settings Suggestions.jpg

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PrestonH
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I figured it out!

While connected in smart view to your tv, slide down from the top of your phone and tap on "sound". It should bring up separate sliders for your ringtone, media, notifications, and system. You may find the "media" slider is muted.

Just using your normal volume control on your phone, the smart view makes it control your TV so you won't know that your media slider got muted some time ago.

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Johnber
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Thanks a bunch. Thought it was a problem with Smart Things update.

It is being discussed on Reddit too.

Glad you figured it out for us.

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V1ctorr
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I've found solution! Just needed to disconnect my fitness bracelet from the phone's and after that the sound appeared on my TV. Probably the phone was trying to funnel the sound through Bluetooth.

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