Smart Switch

[MIE82]

I have a new Samsung and I would like to transfer my data from my old Galaxy to the new phone. But: without deleting the data on the old phone.  If I use Smart Switch, will the data be removed from the old form during the transfer?

[Glenntech]

No the data will still be on the old phone unless you delete it.
From experience, I'd recommend using a cable to transfer data than doing it wireless.

[NHPIXELSPHOTOGRAPHY]

A 100% none of your data will be deleted. Unless you physically delete it yourself. All it does is copy it to your new device.

[MIE82]

Whatsapp-chats do not transfer with Smart Switch. I made a back-up on my old phone. To install it on my new phone I folowed the folowing steps: I installed Whats-app, I filled in my country and phone number (SIM-card inserted in the new phone). Then I clicked 'Sent code', but I do not receive a code... I only get a notification saying there is an error. It has something to do with my phone number. I sent a message to the support-email as the notification suggest, by all I receive is an automated answer saying the exact same thing as what I find on the internet. No help at all... Anyone any idea how I can fix this?

[MIE82]

Some data from the internal storage on my old phone did not transfer either... How can I fix this? I did a wireless transfer as I did not have the correct cable to connect both phones...

[NHPIXELSPHOTOGRAPHY]

What internal data was it? Screenshot of what files?

[AbigailKasch]

Smart switch didn't transfer all my pics . It transferred 5 out 52 from my WhatsApp folder and the pics are of same type like jpeg.. how do I resolve this.