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Original topic:

Smart switch

(Topic created on: 07-10-2021 08:25 AM)
punkypete
Apprentice
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Other Smartphones
I've transferred data onto a new phone using smart switch. When complete there was no Google Play store app on the new phone. I did notice that when selecting what to transfer that accounts was disabled. I wasn't able to select them. Has anyone else experienced this? If so were you able to remedy it?
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2 REPLIES 2
Ventor
Superuser I
Superuser I
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Other Smartphones

@punkypete Hello, if the ONE UI software version was different in the two terminals, this could explain things. Greetings.

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punkypete
Apprentice
Options
Other Smartphones
Hi, the ONE UI versions are the same the only difference in the software info, is the Google Play system update. One is April 2021, on the phone I transfered onto. It's August 2021 on the phone I transfered from
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