Solved! Go to Solution.
Hi, @LucyInTheSky. Congratulations on your new S21 FE! 👍The guide below provides comprehensive steps on how to utilise Smart Switch to transfer data from your A10 to your new phone:
You can also use your Samsung account to back up your Contacts:
Please let me know how you get on.
I just completed the transfer of my old phone Galaxy S9+ to my Galaxy 22 Ultra, my photos showed in the Gallery app on the Ultra and now are gone. I did the factory reset on my Galaxy 9+, I assume my photos are no longer retrievable?