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Smart switch

(Topic created on: 24-11-2022 11:13 AM)
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LucyInTheSky
Pioneer
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Can anyone shed light on how i use smart switch to transfer all from old a10 to new s21fe please? Which of the devices do i keep my original sim card in to transfer too ? 
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PaulM1
Moderator
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Hi, @LucyInTheSky. Congratulations on your new S21 FE! 👍The guide below provides comprehensive steps on how to utilise Smart Switch to transfer data from your A10 to your new phone:

https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/

You can also use your Samsung account to back up your Contacts:

https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

Please let me know how you get on. 

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PaulM1
Moderator
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Hi, @LucyInTheSky. Congratulations on your new S21 FE! 👍The guide below provides comprehensive steps on how to utilise Smart Switch to transfer data from your A10 to your new phone:

https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/

You can also use your Samsung account to back up your Contacts:

https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

Please let me know how you get on. 

robd1
Voyager
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Hello @ LucyInTheSky, just be careful after the transfer. Check that all your files, pictures and apps have actually transferred correctly. Some if your apps will need to be reconfigured. Especially check any financial and work related apps you use, you don't want to be caught out when you try and use them. Make sure all your Contacts are transferred correctly.
The reason I'm saying us that I've recently used Smart Switch for my wife and it is not that accurate.
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thestowsk
First Poster
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I just completed the transfer of my old phone Galaxy S9+ to my Galaxy 22 Ultra, my photos showed in the Gallery app on the Ultra and now are gone.  I did the factory reset on my Galaxy 9+, I assume my photos are no longer retrievable?  

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Galactic1
Apprentice
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Replying long after the original query, but I think it might be useful.

To answer Lucy's question about the SIM card:  I'm doing data transfer right now from my old S2 to my new A71.  Whether or not the SIM card is present in either device doesn't matter, because the SIM is purely about providing access to your mobile network provider, whereas SmartSwitch uses either direct USB connection or WiFi.

If you keep your contacts/addressbook info stored on your SIM, it will get transferred across when you insert the SIM into your new phone.  Hope that helps... 🙂

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