Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Smart switch

(Topic created on: 24-11-2022 11:13 AM)
795 Views
LucyInTheSky
Pioneer
Options
Can anyone shed light on how i use smart switch to transfer all from old a10 to new s21fe please? Which of the devices do i keep my original sim card in to transfer too ? 
0 Likes

1 Solution


Accepted Solutions
Solution
PaulM1
Moderator
Moderator
Options

Hi, @LucyInTheSky. Congratulations on your new S21 FE! 👍The guide below provides comprehensive steps on how to utilise Smart Switch to transfer data from your A10 to your new phone:

https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/

You can also use your Samsung account to back up your Contacts:

https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

Please let me know how you get on. 

View solution in context

4 REPLIES 4
Solution
PaulM1
Moderator
Moderator
Options

Hi, @LucyInTheSky. Congratulations on your new S21 FE! 👍The guide below provides comprehensive steps on how to utilise Smart Switch to transfer data from your A10 to your new phone:

https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/

You can also use your Samsung account to back up your Contacts:

https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/

Please let me know how you get on. 

robd1
Voyager
Options
Hello @ LucyInTheSky, just be careful after the transfer. Check that all your files, pictures and apps have actually transferred correctly. Some if your apps will need to be reconfigured. Especially check any financial and work related apps you use, you don't want to be caught out when you try and use them. Make sure all your Contacts are transferred correctly.
The reason I'm saying us that I've recently used Smart Switch for my wife and it is not that accurate.
0 Likes
thestowsk
First Poster
Options

I just completed the transfer of my old phone Galaxy S9+ to my Galaxy 22 Ultra, my photos showed in the Gallery app on the Ultra and now are gone.  I did the factory reset on my Galaxy 9+, I assume my photos are no longer retrievable?  

0 Likes
Galactic1
Apprentice
Options

Replying long after the original query, but I think it might be useful.

To answer Lucy's question about the SIM card:  I'm doing data transfer right now from my old S2 to my new A71.  Whether or not the SIM card is present in either device doesn't matter, because the SIM is purely about providing access to your mobile network provider, whereas SmartSwitch uses either direct USB connection or WiFi.

If you keep your contacts/addressbook info stored on your SIM, it will get transferred across when you insert the SIM into your new phone.  Hope that helps... 🙂

0 Likes