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Smart switch

(Topic created on: 07-10-2021 09:24 AM)
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punkypete
Journeyman
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I've transferred data onto a new phone using smart switch. When complete there was no Google Play store app on the new phone. I did notice that when selecting what to transfer that accounts was disabled. I wasn't able to select them. Has anyone else experienced this? If so were you able to remedy it?
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Ventor
Samsung Members Star ★★
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@punkypete Hello, if the ONE UI software version was different in the two terminals, this could explain things. Greetings.






"The quieter you become-the more you are able to hear..."


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punkypete
Journeyman
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Hi, the ONE UI versions are the same the only difference in the software info, is the Google Play system update. One is April 2021, on the phone I transfered onto. It's August 2021 on the phone I transfered from
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