23-08-2017 10:18 PM - last edited 23-08-2017 10:27 PM
Hi everyone,
Got two S8s yesterday for the missus and me (well, an S8+ for me & an S8 for her).
Still setting up hers & haven't had a chance to start on mine yet (using her registration to ask the question).
Used Smart Switch but it has totally failed to transfer all the emails stored locally in the built in Samsung email app on her old Galaxy Note 3 into the same app on the new phone. They are all downloaded onto the phone and deleted from the Hotmail server and I don't want to lose them forever. They exist only in the Note 3.
Is it worth trying Smart Switch again (can't see any option to transfer emails only and don't really want to risk corrupting other stuff like ending up with duplicate contacts etc.) or is the only way to keep them to forward every one to a different (or the same) address to re-harvest them from the Hotmail server that way (messy)? There's only about 40 but they're on the Note 3 and I just want them on the S8 instead now.
Thanks for any ideas.
23-08-2017 10:26 PM in
Just to add that all the folders I'd set up in the Note 3 app transferred across okay, just not their contents.
Disappointing.
24-03-2019 09:04 AM in
Old question and still no answer just shows how s*** Samsung are looking after their customers and helping them out. Absolutely ridiculous organisation considering how invested people are in their products.
05-05-2022 07:39 PM in
OMFG, here I am, back myself after almost exactly 3 years and forgot I had posted here. But in 2022, having tried to transfer my Note 10+ to my S22 Ultra and not one of the 8000+ emails have tranferred over using SmartShitch! God I hate Samsung sometimes and I bet those on Apple devices do not have to deal with this ***** every time they change handsets.
29-11-2022 04:51 AM in
11/28/2022 I just had this exact same problem today using smart switch to transfer all my data from a Galaxy Note 20 Ultra to my new Galaxy Z Fold 4. I noticed that it did not transfer over all the emails from the Samsung email app! what a lame omission that Samsung did here! I have to wipe my old phone to send it in as a trade-in, so I'm going to lose all my old emails history because of this. terrible.