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Smart Switch Installation Error - Feature Transfer Error -2

(Topic created on: 27-12-2023 07:29 PM)
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error_0x02c
Student
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Hello community,

I'm hoping someone can help me with an issue I'm encountering during the installation of Smart Switch. When installing, I'm getting the following error: "Feature Transfer Error -2, the system cannot find the file specified."

I've tried several solutions, such as reinstalling the program and restarting my device, but the problem persists. Has anyone else faced this error and have suggestions on how to resolve it?

Thanks in advance for your help!

2 REPLIES 2
GoanGeek
Samsung Members Star ★
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Apparently, the file is missing or corrupted.
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error_0x02c
Student
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In the Event Viewer, I see the following information:

Faulting application name: Setup1.exe, version: 4.3.23123.1, time stamp: 0x524badba
Faulting module name: KiesProgressDialog.dll_unloaded, version: 3.2.14011.11, time stamp: 0x647076dd
Exception code: 0xc000041d
Fault offset: 0x0001781c
Faulting process id: 0x5FB0
Faulting application start time: 0x1DA39178DFFA240
Faulting application path: C:\Program Files (x86)\Samsung\SmartSwitchSupportFiles\Setup1.exe
Faulting module path: KiesProgressDialog.dll

I have the KiesProgressDialog.dll file in C:\Program Files (x86)\Samsung\SmartSwitchSupportFiles\, so I don't understand the issue.

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