25-03-2021 08:18 AM
I cant unlock the SIM on my Galaxy S8 despite having online chat support giving me the code to do this, twice! I am using a different network than my original o2 and have done as they have asked with instructions but i'm still locked out! Any ideas?
25-03-2021 08:27 AM
25-03-2021 09:12 AM
25-03-2021 09:48 AM
Hi, I did get the unlock code from o2 on 2 occasions and both times it didn't work 😕
03-03-2022 02:13 PM - last edited 14-03-2022 11:49 AM
Hello, did you manage to solve the problem? If you failed to unlock the SIM card 2 times using the code, it is most likely not the problem. I have some thoughts on this. Most likely, the phone is locked by another carrier, so you can't get the new SIM card to work. I'm almost sure that's the issue. This is a common practice of mobile operators. Many of my friends had this problem. I had exactly the same problem. I was able to unlock my phone using https://priorityunlock.com. I did it online in just a few minutes. I advise you to try this way to solve the problem.
23-08-2023 08:05 PM
26-02-2024 03:44 PM
Hello all, idk if its okay to write my concen here or not, but i hope someone might help me, i got a galaxy s8 plus off of Facebook market place as soon as i moved in the uk , and fitted a giffgaff sim card and everything worked okay untill i switched operators to a lebara sim card and now my phone is saying network sim locked enter pin or puk i cant remember, but its not a sim block its a network lock for other sim cards , coud yous help me , samsung help center wast helpful and sait to call o2 but after calling o2 thay were suggesting a sim card with their company witch im not planing on getting, anyone can help me ?