09-10-2021 06:13 PM
I have put this query on here before recently when waking up my phone pressing the on/off button quickly. I have noticed the screen saver quivering then returning back to normal on I think a few occasions apart from turning on and off soft reset is there anything else I could try. It is not affecting anything on the phone?
09-10-2021 08:31 PM
Hi @Martin83! You could try putting your phone into Safe Mode, this will determine if it's a third party app causing the issue on your phone or not as it disables third-party apps and processes whilst in this mode. To activate Safe Mode take a look at this link: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
10-10-2021 10:15 AM
I will put it down to a third party app as I get a message sometimes saying apps not supported I think it says update in Google. Also some times when I go into Google sometimes the graphics are narrow then when I refresh it goes back to normal. If I do not do anything regarding safe mode will it be ok to keep using my phone?
14-10-2021 07:33 PM
It does sound like it could be a third party app then. We recommend deleting the app in question if it's causing issues, but it really depends on where it was installed from. If it was installed from a third party website/store it could be more of a risk.
14-10-2021 09:17 PM
I will keep an eye on it if not affecting the functioning of my phone in any way I will not worry about it thank you