We are still waiting for a response from our Tech Team.
Can you ensure that the software on your phone is up to date? Some variants of the S6 are starting to recieve Nougat so keep checking as it should be available soon.
Ok I have an update. My phone updated this morning. When I checked the mirror screen it came up "Smart view (mirror screen)". This happened whilst my Tv was switched off. When I turned my Tv on the option changed to "smart view" only. When I selected it I got the same response as I've had before. So it's not connecting. Could it be a problem with my Tv?
I'm sorry to trouble you again. I've still not heard anything from your tech team. I'm still having the same problem that my Tv and phone won't connect together and mirror screen. My phone is on android 6.0.1.
If this can't be fixed is my Tv under warranty still?