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Original topic:

Screen Mirroring

(Topic created on: 08/07/17 00:05)
Apprentice
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Are you currently working on fixing the screen mirroring issue that appeared after one of the last updates??

66 REPLIES 66
Pathfinder
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When you tap the Quick Connect (Not Smart View) it will automatically detect the TV after selecting the TV model. There will be notification on the TV showing phone is trying to connect. Are you able to then select this? As long the TV is ON then the phone can then detect this. 

Let us know how you get on with this. 

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Pathfinder
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Also, check out this link@Spike071. :manhappy:

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Explorer
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Hi. Thanks for getting back to me. There isn't a quick connect feature on the S8 that I can see. 

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Pathfinder
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Please try the same steps but by using Smart View. Let us know how you get in with this, @Spike071

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Explorer
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Hi. I found the quick connect app on my phone. Followed your instructions and tried the procedure with both quick connect and smart view. I'm getting the same result both ways. 

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Explorer
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IMG_0471.JPG

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Moderator
Moderator
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Hi @Spike071,

 

Are you still having problems with this? Has your TV updated recently?

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Explorer
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Hi Kelly. Yes my Tv has recently updated and I am still getting the same problem. 

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Solution
Explorer
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Just wanted to let you know. I think the problem is solved. Seems to be working with smart view now. Hurrahhh 

Thanks for all your help and patience in solving this problem. 👍👍👍

View solution in context

Moderator
Moderator
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Great news @Spike071! Thanks for sharing with us!

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