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Screen Burn

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I use my Google Maps daily and have the outline "burnt" into the phone. Even whilst I'm writing this I can see the outline on the borders. I have a contract phone would this be covered in warranty?

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Superuser I
Superuser I

Best advice is to drop it into a Samsung Service Centre or Samsung Experience Store who will be able to assess it and advise @Butlpau4

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

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Voyager

I'd recommend having an engineer's inspection too. For your nearest Support Centre, please head to: http://www.samsung.com/uk/support/service-centre/# Let us know how you get on!:robothappy:

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2 REPLIES 2
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Superuser I
Superuser I

Best advice is to drop it into a Samsung Service Centre or Samsung Experience Store who will be able to assess it and advise @Butlpau4

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-9820 _256Gb SnapDragon 865+

Samsung One Ui 2.5/ Android 10.

View solution in original post

Highlighted
Voyager

I'd recommend having an engineer's inspection too. For your nearest Support Centre, please head to: http://www.samsung.com/uk/support/service-centre/# Let us know how you get on!:robothappy:

View solution in original post

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