I have sent my Samsung phone in twice to get it repaired and now they are stating that it is beyond economical repair and won't replace my phone that is under warranty. I bought the phone with this defect and Samsung is now stating they won't replace a phone I bought that was defective. Anyone else have this problem with Samsung?
The phone is a Samsung S9 with microphone problems when taking video.
This phone was defective from day 1 and you are telling me that Samsung won't replace there defective phone. That seem right to you when the phone is under warranty?
My samsung galaxy S10 plus has a software issue from day 1. Please contact me by my email. ****************@gmail.com
This isn't legal. You can not sell a defective item to an individual and then deam the repair service not eligible because the cost is to high to fix it. You need to fix this guys phone if it was broken from the factory.
This has been a recurring issue with me too, I sent my phone in to be repaired then when the tech team asked if they could call me to help replicate the problem, they never called and sent the defective phone right back to me without it being fixed.