Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Themes Error When Trying To Purchase.

(Topic created on: 24-08-2018 11:40 AM)
Daniel2002
First Poster
Options
Other Smartphones

Hello, I am a user from Romania, I currently have a Samsung Galaxy A5 phone since 2017. I wanted to buy an image from the Always On Display section that costs 0.50 Euros. I connected to my Samsung account, introduced my card but there are two errors when I try to buy.

I've attached 3 screenshots, the 2 errors and the image I wanted to buy. I'm in Romanian but I have translated you what it means: 

First one: The credit card was rejected by the card issuer or a credit card error occurred. (Error: BREFUSED / P / 56DFG)

Second one : An unknown error has occurred. Please try again later (ID_0001MSG_The credit card was declined by the card issuer or a credit card error occurred: (Error: BREFUSED / p / 56DFG) / U40001)

Please help.

First oneFirst one

 

ProductProduct

 

Second oneSecond one

 

 

0 Likes
3 REPLIES 3
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

Some banks are cautious when it comes to purchases like these. 

 

I would first advise to contact your Banks Customer services to ask them to check your account. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes
Daniel2002
First Poster
Options
Other Smartphones

To check what? My credit card is fine, I payed a lot of things online whit it.

0 Likes
JDL
First Poster
Options
Other Smartphones

I'm having the same issue. Are you able now to purchase a theme on your Samsung Theme store?

0 Likes