23-08-2018 10:13 PM in
Hello, I am a user from Romania, I currently have a Samsung Galaxy A5 phone since 2017. I wanted to buy an image from the Always On Display section that costs 0.50 Euros. I connected to my Samsung account, introduced my card but there are two errors when I try to buy.
I've attached 3 screenshots, the 2 errors and the image I wanted to buy. I'm in Romanian but I have translated you what it means:
First one: The credit card was rejected by the card issuer or a credit card error occurred. (Error: BREFUSED / P / 56DFG)
Second one : An unknown error has occurred. Please try again later (ID_0001MSG_The credit card was declined by the card issuer or a credit card error occurred: (Error: BREFUSED / p / 56DFG) / U40001)
24-08-2018 06:55 AM in
Some banks are cautious when it comes to purchases like these.
I would first advise to contact your Banks Customer services to ask them to check your account.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "