21-05-2020 02:24 PM
I have recently bought a new usb type-c cable, as the original one that came with my s8+ no longer fast chargers and makes a weird noise. The new cable doesn't fit into the charging port, but my original cable does? Not sure what the problem is as I thought all usb type-c are meant to be the same. The new cable fits into my other devices fine and when I compared the cables, the new one does look slightly bigger. It's just cheap one I bought at the markets by the way.
21-05-2020 02:34 PM
hi @viqumi101
please contact your Samsung Support to fix the slow charging issue
thaanks ☺