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Samsung s8 plus problems with me

(Topic created on: 02-08-2020 09:44 PM)
First Poster
Hello Samsung . There are 2 problems I'm facing now . First my battery drains quick . Second is that when I insert my memory card in my phone it does not show any data in gallery.  But whereas it shows everything in file manager . My sd card is brand new I've checked it and theres no virus it's all good . So please fix it as soon as possible 
Samsung Members Star ★★

Your phone must be rejecting the sd card for some reason @Arslanbabar 


Can you try another sd card in your phone  ?


A last resort would be to reformat it but then it'll probably be wiped.


Battery usage us a subjective topic as we all use our phone's differently from different apps to different settings to different features turned Off or On and we all have different signal strengths 


Perhaps make sure all your apps are updated.


If a phone is not behaving as it was after an update then two procedures to follow are....


1. Turn the phone Off and then from a set series of button presses go into the phone's system files and clear the cache. No info is lost this way 


2. As a very last resort back up and remove any relevant Sd card and factory reset.


3. A Samsung Experience Store or Samsung Service Centre can run a diagnostic.


I wish you all the best with this situation. 


🌈 Stay Safe & Stay Alert.  🌈 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "