Samsung s8 issue

[rachellex]

I have a problem with my S8, i got it around 3 months ago, when i click on my gallery it takes me back off the app so i cant lool through my photos, when i go on facebook to upload a photo it doesnt work and comes up no photos or videos, my alarms dont go off in the morning when they are set? and also when i click on the playstore it takes me off the app and i cant browse through things on the play store, does anyone know why this is and how i can fix it?

[BandOfBrothers]

Are all your apps both Samsung and downloaded ones up to date @rachellex

You could go into Settings-Apps-Storage- And clear their cache. 

Close them down and relaunch. 

As a last resort turn the phone Off and then from a set series of button presses will take you into the System File Cache. Clear those files and then try your apps again. 

If no help then back up and Factory Reset. 

If the issue continues then seek assistance from a Samsung Experience Store or Samsung Service Centre. 

[AntS]

Hi @rachellex. Did you fix this? If so, how did you do it?