I have just taken delivery of a new S8 and love it, the only problem is that 52gb of the internal memory has already been used! I have pics and videos set to save to an external as card so the internal memory is only really hosting the operating system and a few apps (Facebook etc, no games).
Surely this can't be right? Has anyone else had this issues or recommend a solution? I have used the samsung device management tool and it wiped off about 200mb of cached images at but I can't find where the other 50gb of data is being used! V frustrating!
Thanks in advance!
Solved! Go to Solution.
My wife had the same problem.
Here is solution :
1) download app DiscUsage from google play
2) use app and check which files are too big
3) in my wife's phone was "VisionProvider" - 45GB - it's connected with... Bixby
4) find in SYSTEM app Vision Provider (or similar - i did it few days ago and i dont remeber exactly)
5) delete cache and data
6) enjoy free space