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Original topic:

Samsung s8 deleting apps from home screen

(Topic created on: 04-09-2017 07:01 PM)
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Mattygreen0
Student
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Can someone help me please ? I updated my s8 today to the latest version and now when I hold an app down it doesn't give me any options to delete shortcut , uninstall etc. I've tried restarting it but the problem persists. 

 

Thanks in advance. 

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7 REPLIES 7
Stacelee
First Poster
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I am getting the same issue. I also cannot long press an app in the app draw to give options such as uninstall. 

 

I updated software after getting the problem and it is still there. I cannot find any help.

 

Can anyone offer assistance.

Mattygreen0
Student
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Thanks for the response. I've found the issue  but not a fix. 

 

I uninstalled touch Wiz it fixed the problem it's been fine for a few hours but now it's updated to the new version it's broke again. Grrr ! 

 

Looks like we will have to wait for an update off Samsung. 

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BandOfBrothers
Samsung Members Star ★★
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Have any of you guys tried a Back-Up and Factory Reset ?

 

I'm using the s8 on the most recent update and the feature your having issues with is still on my phone. 

 

If a Factory Reset does not help then a Samsung Experience Store or Samsung Service Location maybe able to help. 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Mattygreen0
Student
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Screenshot_20170904-232422.png

 

 

It's a problem with touch Wiz hopefully they will fix it soon. 

 

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BandOfBrothers
Samsung Members Star ★★
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I wonder if this would improve by using a launcher such a Nova Prime ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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msaponaro
Student
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por casualidad no activaste el modo desarrollador? a mi me paso lo mismo y el problema era que si las transiciones las desactivas no aparece la pestaña de eliminar 

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AhmedSaeed
First Poster
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Can you reach out to me because I'm having the same issue but on my s7 edge

 

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