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Original topic:

Samsung S8 camera app records wrong geo-tag

(Topic created on: 16-08-2017 11:23 PM)
pju
Journeyman
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The camera app on my S8 does not geo-tag my pictures correctly.

I have installed "Open Camera" which does a better job -and to do some debugging.

 

Example:

On a given position I took 2 photos, one with "Open Camera" and one with "Camera". The area is a suburb with plenty of streets and no tall buildings. I had just travelled about 7 km on bike.

I checked the geotags in "Gallery".

  • Open Camera: The position is correct - the streetname is some hundred meters wrong, ie. quite a few streets away.
  • Camera: The position is wrong - actually the one I had left ½ an hour ago. The street adress matches the shown position to some degree - but not impressing.

So, I do not have a problem with the gps in the phone since Open Camera gets it right. Other GPS-apps also works fine.

I can edit the photo immediately - erase the position and setting the new one by homing in on current position. I then get the (correct) position as coordinates - so again - GPS works.

After some time - have not figured out the trigger - the position sometimes gets right.

It MIGHT be a matter of not being able to look up a street address - then using the last good one...

I am pretty sure the problem has come with the latest upgrade of either Android or the Camera app - most inclined to Android.

 

Galaxy S8
16 REPLIES 16
ZombieBest
First Poster
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Same problem with Samsung Camera App. I noticed that it gives me wrong position if I put the phone in Airplane mode and then, when I turn airplane mode off, all new pictures will have the last position registered before I put my phone in airplane mode, no matter how many time/days I did that. Reboot will fix Geo Tag.

pju
Journeyman
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Exactly my situation.

Although it seems that the app tend to use last registered even without having been in airplane mode.

And booting before taking a picture is a bit tough :smileyvery-happy:

 

New to Samsung - does not look like the moderator show any interest - unfortunately.

Don't know how to file an error report.

 

Galaxy S8
Nemirovsky
First Poster
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Same thing happened to me here.

 

SM-G950FD

ANDROID 7.0

SAMSUNG EXPERIENCE 8.1

SECURITY PATCH FROM JULY 1ST 2017

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Nemirovsky
First Poster
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Did you succed to open a report?

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SubTer
Pioneer
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Same thing happened to me here too

geo-tagging lost its way completely.

 

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AntS
Moderator
Moderator
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Hi all.

 

You'll be able to submit an error report through the Samsung Members app on your S8. Open the Members app > Select Support > Send Feedback > Error Reports > Application > Tick Send System Log Data and attach a description of the problem.

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pju
Journeyman
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Hi AntS

Thanks a lot for the advice!

 

Also have reported by phone to my country support - but I'll sure do this.

Upload of example photos is a good thing here, I think.

Galaxy S8
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AntS
Moderator
Moderator
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No worries @pju. :robothappy:

 

And agreed on the example photos idea. :thumbsup:

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SubTer
Pioneer
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I've got a new software-update today and everything is ok right now.

Thank you.

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