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Original topic:

Samsung S7 stuck in boot loop

(Topic created on: 28-11-2020 05:51 AM)
Members_pNWCMB7
First Poster
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Other Smartphones

Hi

Overnight my Galaxy S7 was installing a system update but it gets to 31% and turns off then reboots itself and then repeats the process. 

I have tried the following but no change:

 

  • Power off your smartphone completely by holding Power button.
  • Next, press and hold Volume Down, Home and Power buttons at the same time.
  • Release the buttons when the Warning alert screen is displayed on your phone.
  • Now, press Volume Up to load Galaxy S7 Download Mode.
  • To exit Download Mode press power button down for 10seconds and your device will reboot in normal mode.

As soon as it reboots the process starts again.

HELP PLEASE

 

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1 REPLY 1
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

Try hooking up to Smartswitch to see if this helps.

 

If not then try a hard reset although this may wipe your stored personal information.

 

hardreset. Samsung-galaxy-s7. 

 

A Samsung Experience Store or Samsung Service Centre can take a look. 

 

 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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