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Original topic:

Samsung S7 low low on space

(Topic created on: 28-05-2020 11:45 AM)
21972 Views
HM007
Apprentice
Options

I still love my S7 but it is forever telling me I'm dangerously low on space. It says I only have 1gb left but my files are only half full.

I've added all apps that I can onto SD card, I cleared caches, and did a reset last night but nothing has changed. I have Breen paying 0.79p per month for Samsung cloud hoping this would help but it hasn't. 

Does anyone have any ideas?  Or is it time for a new phone?  

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2 Solutions


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Solution
BandOfBrothers
Samsung Members Star ★★
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Is that the full screenshot of your storage specs ?

 

Have you looked in your myfiles to see if anything is in there. 

 

10gig of apps sounds about average.

 

Normally I'd suggest to visit a Samsung Experience Store or Samsung Service Centre but they are closed due to the COVID-19 pandemic.

 

One avenue could be to factory reset but not use your Samsung Cloud backup so possibly no racked up unnecessary files are put back onto the phone.

Or delete the Samsung Cloud Back up and start again but that's an extreme option and means your having to go into your Playstore and using your library to get the apps back.

 

Sometimes backups do corrupt or accrue vast amounts of unused  / broken files etc.

 

Here's mine to compare.

Do you have an Advanced Option.Do you have an Advanced Option.

 

Information in the Advanced Option.Information in the Advanced Option.

 

This is from the MyFiles App.This is from the MyFiles App.

 

Storage Analysis in MyFiles.Storage Analysis in MyFiles.

 

 

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Solution
HM007
Apprentice
Options

Thanks for reminding me about my files. I've moved tgem to as card and have freed up space.  Cheers Screenshot_20200529-114709_Device maintenance.jpg

 

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9 REPLIES 9
BandOfBrothers
Samsung Members Star ★★
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Can you go into your storage specs and take a screenshot to show us @HM007 

 

In the interim if this was my phone I'd also try these two processes.

 

1. Turn the phone Off and then from a set series of button presses go into the phones system files and clear the cache there. This does not delete your saved info.

 

2. Back up and remove any relevant Sd card and factory reset.

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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HM007
Apprentice
Options

Screenshot_20200529-062714_Device maintenance.jpg

I have done the clearing of caches and a reset

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HM007
Apprentice
Options

I have done all that already and backed up apps etc to as card. 

Solution
BandOfBrothers
Samsung Members Star ★★
Options

Is that the full screenshot of your storage specs ?

 

Have you looked in your myfiles to see if anything is in there. 

 

10gig of apps sounds about average.

 

Normally I'd suggest to visit a Samsung Experience Store or Samsung Service Centre but they are closed due to the COVID-19 pandemic.

 

One avenue could be to factory reset but not use your Samsung Cloud backup so possibly no racked up unnecessary files are put back onto the phone.

Or delete the Samsung Cloud Back up and start again but that's an extreme option and means your having to go into your Playstore and using your library to get the apps back.

 

Sometimes backups do corrupt or accrue vast amounts of unused  / broken files etc.

 

Here's mine to compare.

Do you have an Advanced Option.Do you have an Advanced Option.

 

Information in the Advanced Option.Information in the Advanced Option.

 

This is from the MyFiles App.This is from the MyFiles App.

 

Storage Analysis in MyFiles.Storage Analysis in MyFiles.

 

 

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Solution
HM007
Apprentice
Options

Thanks for reminding me about my files. I've moved tgem to as card and have freed up space.  Cheers Screenshot_20200529-114709_Device maintenance.jpg

 

BandOfBrothers
Samsung Members Star ★★
Options

Cool @HM007 

 

You're very welcome.

 

🌈 Stay Safe  🌈 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Leftyy1
Student
Options

Hi I don't understand. Whats the solution? I'm pretty sure all of my apps together with my other files make up just half of the full capacity, yet I only have 1gb left. Very frustrating, I can't download anything! 

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Leftyy1
Student
Options

Hi I don't understand. Whats the solution? I'm pretty sure all of my apps together with my other files make up just half of the full capacity, yet I only have 1gb left. Very frustrating, I can't download anything! 

Partita
Pathfinder
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Try clearing storage.

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