28-09-2017 12:18 AM in
Other SmartphonesIve just finished work and got my phone out of my coat pocket and it wouldnt turn on, well it looks that why because the screen is blank and black but the notification led light in the top left hand courner keeping flashing green
Ive tried to put it on charge but it doesnt vibrate when I plug it in or show anything on the screen, Ive tried to plug it into my laptop to see if it registers the phone but nothing comes up, Ive also tried turning it on with the power button and also tried to get it into recoverly mode and the one when you press the volume key and power to do a hard shut down but nothing comes up
has anyone had this problem and does anyone know of a fix Ive tried to find a solution but cant find one with the green flashing notification light hope someone can help and if unable to find a solution would this be covered under the warrenty and would it cost me anything
Thanks
28-09-2017 06:15 AM - last edited 28-09-2017 06:40 AM ) in
Other SmartphonesHi @John94
Are you pressing the Volume Down and Home Button keys for 7-10 seconds ?
You could try the methods in here > Hard Reset Samsung galaxy-s7-edge. However be aware a hard reset can delete your information.
Or find your most local Samsung Service Centre or Samsung Experience Store.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
01-04-2019 01:17 PM in
Other SmartphonesHi, did you find how to solve it, I have the same problem.
11-08-2019 10:12 PM in
Other Smartphones24-09-2019 08:13 AM in
Other SmartphonesHow did you solve the issue. I have a same problem