01-02-2017 10:52 AM in
Other SmartphonesHi,
I purchased a samsung galaxy s6 last March and late last year and started using a wireless charging port with it. The phone now wont charge using a cable at all, i have tried the charger supplied and a range of different sockets, i have tried using a charger supplied with my S7 and also a universal and none of them work. I have even tried using a samsung car charger which used to charge it and still charges my S7 but wont charge my S6.
It's pretty clear there must be an issue with the charging port. I have wriggled it around, used a pin to try and adjust it, restored the factory settings, updated the software but it still wont cable charge. Sometimes it stuggles to charge via the wireless pad. Is this a manufacture issue and if so how can i go about repairing this, and what would the cost be?
Kind Regards
02-02-2017 12:42 PM in
Other SmartphonesHi @Spongedot1.
Are you able to pop in to a Samsung Support Centre to have it checked out? Repair quotes are based on an individual case-by-case basis.