Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Please Listen

(Topic created on: 06/04/21 07:03)
STRATEGIST
Navigator
Options
Other Smartphones
Dear Samsung Directors 

Unless you listen to us your customers, you will lose our loyalty.

Bring back the camera cutout feature 
9 REPLIES 9
RXM
Voyager
Options
Other Smartphones
You don't need to post 3 seperate posts back to back (and the rest from the other day) about the camera cut out feature being removed. It clogs the feed. Samsung directors or software developers won't come on here to reply to your requests just so you know.
DNS9
Navigator
Options
Other Smartphones
Jeeeeeeeeeeeeeeeeez
0 Likes
Reply
STRATEGIST
Navigator
Options
Other Smartphones
The replies I get from Samsung are not an explanation or a commitment answer.
Only a description of the Android versions.
So the pressure must be pit on.
It was a Samsung support engineer who suggested that I keep reposting every week.
0 Likes
Reply
RXM
Voyager
Options
Other Smartphones
The support engineer probably had enough and just said that so you didn't message them every several times a day. Also I wouldn't have even replied to this if you actually stuck to posting once per week. Your fine doing that. Spamming the community board every day will do nothing to win anybody over.

I never even noticed to be fair it was gone, but the more I hear about it the more I want it to be gone.
0 Likes
Reply
STRATEGIST
Navigator
Options
Other Smartphones
It was on the phone I spoke with him
0 Likes
Reply
DNS9
Navigator
Options
Other Smartphones
This bit will not help too much in ur campaign to bring this feature back. Instead, I would recommend actually speaking to Samsung. To do this, go to the Samsung Members homepage. Hit the plus button and ask question. Then you ask why they removed it.
0 Likes
Reply
DNS9
Navigator
Options
Other Smartphones
And I will never lose loyalty to Samsung
0 Likes
Reply
STRATEGIST
Navigator
Options
Other Smartphones
Spoke to so many on the phone at Samsung and got nowhere.

I spend over £400 on a super Samsung device that had a feature that I and millions use.

Then Samsung removed it.

No explanation.

Is that fair ?
0 Likes
Reply
STRATEGIST
Navigator
Options
Other Smartphones
And I will also be loyal to Samsung, but Samsung must not make the mistakes that BlackBerry did.
Samsung must listen to the customers
0 Likes
Reply