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Original topic:

Samsung Phone locked after setting PIN with Google Find my Device Service.

(Topic created on: 03-11-2022 11:14 PM)
Tauhid
Journeyman
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After using the Google Find my Device service that has the ability to lock the phone with a PIN or Password (if you don't already have one), I tried unlocking it when it said the PIN ( the one I set with the Find my Device service and also note it was 4 digits ) was incorrect and tried several times, when I realised to enter the PIN at the lock screen it needed to be 8 digits. Any ideas on how to fix this? I have lots of important data on the phone so I really need to fix this ASAP!!

Also it's an old Samsung J5 2016 just so you know.

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6 REPLIES 6
Robot-
Samsung Maker ★
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Can you not set a new pin on "find my device"
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Tauhid
Journeyman
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No. Before I was only able to set a PIN because I didn't already have one. When I click 'Secure Device' now it shows thisScreenshot_20221104-080403_Chrome_1000004211_1667549044.jpg
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Robot-
Samsung Maker ★
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Have you tried this?
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Tauhid
Journeyman
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Tried what? I don't understand
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Tauhid
Journeyman
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Sorry if I'm missing something but I don't think there is anything attached or I don't understand
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Tauhid
Journeyman
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Sorry my mistake, it requires an 7-digit PIN and since my phone uses Unlock without Tapping OK I can't use the PIN I set using Google Find my Device (4-digits PIN)
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