Hi all. The voicemail icon on my note 8 keeps coming on the screen even though I've listened to, and deleted the voicemail. Is there a fix for this? I've force stopped the phone app and cleared the cache. I've also registered to the network which is something I noticed in another post. Any help please.... It's driving me mad! Thanks in advance
Solved! Go to Solution.
Via the shortcodes your network provides for voicemail try cancelling all diverts which will clear your voicemail.
Eject the sim card for a few seconds and re insert.
Then without turning Voicemail back on soft reboot by turning the device Off and On.
See if Voicemail alerts have gone.
In my opinion your phone is being sent sync info from the sim card which is why its telling you they are there.
Id suggest to also check on your Networks Official Community Forum to see of there are similar threads.
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.
After messing with this issue and being totally frustrated, I figured out to go into the advanced application settings under notifications... go to menu and show system apps. I had 3 phone apps showing ... under one of them will have a voicemail messages option... I played around with the options as well as the voicemail app itself and it finally disappeared. Hope this helps for anyone else having the same issue.