21-07-2023 04:18 AM - last edited 21-07-2023 05:01 AM
Hello, I'm facing an issue where my Samsung M11 (One UI Core 4.1) keeps boot looping after an update.
I have checked how to enter download mode or safe mode, but the big issue is that the phone isn't responding to any buttons I pressed. (The buttons surely worked fine before updating, I'm sure it wouldn't just physically break after an update)
Oh and when it boot loops it would show the boot logo then it quickly flashes a blue screen and this process continues on and on until the it runs out of battery life.
So is there any way to really solve the issue?
21-07-2023 05:50 AM in
It's quite unusual for a phone software update to cause this !
As a last resort would it allow a factory reset @raymond1227
Unfortunately this could delete your saved information.
A Samsung Service Centre can help you too.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
22-07-2023 02:23 AM in